mozilla-xp.com | Post Question | Search | About | Groups | Contact | Register | Login



mozilla feedback firefox (6175)

mozilla feedback (2077)

mozilla feedback firefox prerelease (1989)

mozilla feedback companion ebay (1632)

mozilla feedback thunderbird (857)

mozilla support thunderbird (796)

mozilla support seamonkey (507)

mozilla dev tech crypto checkins (460)

mozilla support firefox (402)

mozilla support bugzilla (395)

mozilla dev extensions (358)

mozilla feedback thunderbird prerelease (334)

netscape public mozilla reviewers (272)

mozilla dev mdc feedback (270)

netscape public beta feedback (268)

netscape public mozilla crypto checkins (265)

mozilla dev apps thunderbird (251)

netscape public mozilla jobs (224)

mozilla dev tech plugins (194)

mozilla dev apps firefox (189)

mozilla dev tech xul (189)

mozilla dev apps calendar (187)

mozilla dev embedding (181)

netscape public mozilla embedding (177)

netscape public mozilla test (174)

netscape public dev xul (169)

mozilla dev planning (168)

mozilla support calendar (167)

mozilla dev tech js-engine rhino (164)

mozilla test (163)

netscape public mozilla jseng (160)

netscape public mozilla crash-data (159)

netscape public mozilla xpcom (159)

netscape public mozilla layout xslt (158)

mozilla dev platform (157)

mozilla dev platforms mobile (157)

mozilla marketing (155)

mozilla jobs (153)

mozilla dev builds (152)

mozilla dev tech xpcom (150)

netscape public mozilla webtools (149)

mozilla dev accessibility (147)

mozilla support webtools (147)

netscape public mozilla calendar (139)

netscape public mozilla gtk (136)

mozilla dev tech java (135)

mozilla community drumbeat (134)

netscape public mozilla xml (132)

mozilla dev tree-management (131)

mozilla dev apps bugzilla (130)

netscape public mozilla i18n (130)

netscape public mozilla prefs (129)

netscape public mozilla qa general (129)

mozilla dev amo (128)

netscape public mozilla rdf (126)

netscape public mozilla xpinstall (126)

netscape public mozilla xpfe (123)

netscape public mozilla plugins (122)

netscape public mozilla java (122)

netscape public mozilla general (120)

netscape public mozilla ui (119)

netscape public mozilla accessibility (118)

netscape public mozilla wishlist (117)

netscape public mozilla mac (116)

mozilla dev tech js-engine (116)

mozilla dev apps seamonkey (116)

netscape public mozilla mathml (112)

netscape public mozilla crypto (112)

netscape public mozilla beos (111)

netscape public mozilla jsdebugger (110)

netscape public mozilla license (109)

mozilla dev tech crypto (109)

netscape public mozilla qa browser (109)

mozilla wishlist (108)

mozilla dev tech xforms (106)

netscape public mozilla directory (106)

netscape public mozilla editor (106)

mozilla dev quality (106)

netscape public mozilla macosx (106)

mozilla dev apps js-debugger (105)

netscape public mozilla performance (103)

netscape public mozilla builds (100)

mozilla dev ports os2 (100)

netscape public mozilla qt (98)

netscape public mozilla mail-news (97)

mozilla announce (96)

netscape public mozilla documentation (94)

netscape public mozilla os2 (93)

netscape public mozilla nspr (93)

netscape public mozilla netlib (93)

netscape public mozilla style (92)

mozilla support planning (92)

netscape public mozilla patches (91)

mozilla dev l10n web (91)

mozilla dev tech nspr (89)

mozilla dev mdc (87)

mozilla dev tech network (87)

mozilla dev tech css (86)

mozilla dev l10n (85)

mozilla dev l10n cs (85)


mozilla.support.planning Post New
Items(91)
Subject Posted Replies From
SUMO for Thunderbird

Hi, today I have noticed that SUMO for Thunderbird was launched. If you press F1 in TB 3 you get page http://support.mozillamessaging.com/. Any info about L10N? Who is right person for contact about SUMO for Thunderbird? Thanks -- Pavel Cvr�ek <pcvrcek@mozilla.cz> http://www.mozilla.cz/

2/2/2010 6:22:37 PM 0 Pavel Cvrcek <pcvr...@mozilla.cz>



probleme!!!

--------------Boundary-00=_CO3V24L0000000000000 Content-Type: Text/Plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable bonjour,=0D =0D je m'adresse a vous car vous =EAtes le seuil lien que je trouve avec mozi= lla firefox!=0D =0D ceci pour vous signaler que depuis la derni=E8re mise a jour de votre sit= e, mozilla firefox me plante tr=E8s souvent, je suis souvent oblig=E9 de=20 red=E9marrer mon ordinateur pour pouvoir ouvrir une nouvelle fen=EAtre, c= ar ceci est impossible de r=E9 ouvrir une nouvelle fois sans avoir red=E9marrer = l ordinateur.=0D

1/26/2010 4:12:16 PM 0 "copiatti jacques" <copiatti.jacq...@neuf.fr>
probleme avec firefox mozilla

bonjour,=0D =0D je m'adresse a vous car vous =EAtes le seuil lien que je trouve avec mozi= lla firefox!=0D =0D ceci pour vous signaler que depuis la derni=E8re mise a jour de votre sit= e, mozilla firefox me plante tr=E8s souvent, je suis souvent oblig=E9 de=20 red=E9marrer mon ordinateur pour pouvoir ouvrir une nouvelle fen=EAtre, c= ar ceci est impossible de r=E9 ouvrir une nouvelle fois sans avoir red=E9marrer = l ordinateur.=0D =0D cordialement=0D =0D Jacques copiatti

1/26/2010 4:11:42 PM 0 "copiatti jacques" <copiatti.jacq...@neuf.fr>
Firefox keeps running in the background after I quit

Hi there: I found something strange with Firefox. I have been using Firefox from its early versions many years ago (I am a fan of it), nowdays I am using the latest version for Windows Vista (3.5.7). The problem: When I quit Firefox everything seems right, but then when I try to clean all my cache using CCleaner I receive the message that I must close Firefox first to clean my cache (I have already closed Firefox). I launch Windows Task Manager and although Firefox doesn't show in "Applications" lo and behold it shows Firefox in "processes". After I end Firefox from Task Manager I can

1/15/2010 12:28:17 AM 0 Alberto <oapo...@gmail.com>
Bookmarks at Windows' Menu

Hi, O have a lot of old people that i learn how ti use a cimputer, internet... things like that. Most of them began using the IE but i offered the Mozilla as an option and they loved it, but all of them have the same problem: they like to let the bookmarks in the Start menu. They say: "Why must I call the browser when i want to enter THAT page?" I LOL but I always have to go to their houses and do: 1) Firefox: Export the bookmaks as html 2) IE: Clear all the bookmarks (avoid redundances and replaces they did) 3) IE: Import the bookmarks from that HTML Is there a way to make

1/13/2010 12:41:23 PM 0 webrider <rmlazz...@gmail.com>
Bookmark Issue in Firefox

Hi, when ever i try to bookmark a page in firefox through java, i am able to bookmark but when i click on on the bookmarked lines it will loaded in side bar window. i want un-check the "load this page in side bar" option through java code

12/24/2009 9:06:04 AM 0 saiyan sharwan <saiyanshar...@gmail.com>
Bug on Namoroka 3.6 Beta 3

Hello mozzila team. i was using namoroka 3.6 on windows 7 ultimate x64 and it keeps crashing when i right-click on a word red underlined... When a mis-written word appears it looks like namoroka doesn't handle with it very well.. Hope you got this fixed. Best regards.

12/24/2009 2:05:23 AM 0 _viri_TT_ <andrev...@gmail.com>
Couple of bugs/complaints

I sure do appreciate Firefox, especially how much faster it has been since 3 and 3.5. But I have a bug or complaint to file. It has continued for a long time so I don't know if anyone's working on it. I don't know if this is exactly a Mozilla problem or an Adobe problem -- possibly one of each. When Adobe Reader is running inside a Firefox tab the following happens. When you leave the tab (focus another tab or another window in Windows.. this was true on Vista and is still true in Win7) and then return to it, if you were viewing a PDF slideshow, you should expect that upon retu

11/26/2009 5:05:39 AM 0 Eric O <ericonge...@gmail.com>
Before you start new planning, you need to fix a bug.

Hello, I'm Ken Parker in Seattle, Washington. My Cell number is 206-307-6757. I'm a Linux programmer that wants to help you out. The problem now, that got me to join this group is that Mozilla Firefox 3.5.5 is crashing regularly with Facebook. I don't know what is causing it, but I've had to kill the process at least 3 times this morning. This is under my least favorite Operating System, Windows XP Home. Please tell me how to properly submit bugs. I'm up to my eyeballs in alligators, so I joined this email list just to put in a bug request because I'm frustrated with this

11/24/2009 5:04:26 PM 0 Ken Parker <sea7k...@gmail.com>
mozilla firefox browser crashing due to installing of skype toolbar

I installed the skype toolbar in mozilla firefox and after that it has been continously crashing and i am unable to uninstall that add-on. because it is not opening at all and always shows some mini mozilla crash report box. And i had reinstalled this mozilla firefox but the problem was not resolved. Please help to me in this regard. Thanks and regards. Bhaskar.

11/6/2009 10:11:07 AM 3 bhaskar <bhaskarau...@gmail.com>
Firefox needs a simple archiving file system

Dear Support, Savings documents is a big part of using a browser, whether it be receipts, or information to access later, etc. it is one of the most common uses of any browser. So then, why does Firefox save a document by creating a separate folder and html page? This requires a user to rename the folder and place the html page inside of the folder. This is way to many steps for saving a web page. Safari (and others) use a singular archive file, allowing me to simply name the file (should it need another name, often the default is sufficient) then choose where I want to file it

10/30/2009 4:38:05 AM 1 Marsh <marshcol...@gmail.com>
Firefox needs a "singular file" archiving system

Dear Support, Savings documents is a big part of using a browser, whether it be receipts, or information to access later, etc. it is one of the most common uses of any browser. So then, why does Firefox save a document by creating a separate folder and html page? This requires a user to rename the folder and place the html page inside of the folder. This is way to many steps for saving a web page. Safari (and others) use a singular archive file, allowing me to simply name the file (should it need another name, often the default is sufficient) then choose where I want to file it.

10/30/2009 4:35:34 AM 0 Marsh <marshcol...@gmail.com>
Firefox needs a "singular file" document system

Dear Support, Savings documents is a big part of using a browser, whether it be receipts, or information to access later, etc. it is one of the most common uses of any browser. So then, why does Firefox save a document by creating a separate folder and html page? This requires a user to rename the folder and place the html page inside of the folder. This is way to many steps for saving a web page. Safari (and others) use a singular archive file, allowing me to simply name the file (should it need another name, often the default is sufficient) then choose where I want to file it.

10/30/2009 4:35:16 AM 0 Marsh <marshcol...@gmail.com>
Make Mega Money With $10 Using Your free Liberty reserve Account

Make Mega Money With $10 Using Your free Liberty reserve Account Secrets of How To Make Mega Money With $10 Using Your Liberty reserve Account. After almost two years of researching on how to make easy and quick cash online, I finally found a simple yet effective strategy which I currently use to make up to $5000 daily with just 30 mins work. This strategy has produced very encouraging results since I started using it, and it is completely legal. Proven by Oprah show =85 make easy money using Libertyreserve. Spend $10 to make thousands =96 proven by Oprah & 20/20 There are tho

10/12/2009 4:07:23 PM 0 whales <skywhales...@gmail.com>
Firefox 3.5. Unterschiedliche Darstellung vom online-Server und hosting-Serfer

Sehr geehrte Damen und Herren, habe mit Firefox 3.5.3 Joomla einmal lokal und einmal online aufgerufen. Bei dem 1000px breiten Container messe ich am Bildschirm bei der lokalen Darstellung 27cm, bei der online Darstellung 29,5 cm. Dementsprechend wird dann auch eine position: absolute; um 50Pixel verschoben. Joomla wurde auf dem lokalen Server erstellt und dann komplett ins Hosting kopiert. Mit seamonkey 1.1.7 tritt der "Fehler" nicht auf, auch mit dem IE7 ist alles so wie es sein soll. ??????????? In der Hilfe habe ich nichts gefunden. Im http://www.firefox-browser.de/cha

10/6/2009 8:00:46 AM 1 7list <...@kms-net.de>
adapt abilities of larger screen resolutions

i would wish the adaption of the newer displays , that are sold recently. resolutions of 1650, 1920 (may be more ) got common i think these abilities could have some produktive impacts. thanks

9/24/2009 1:13:52 PM 0 "Juergen Kluth" <jkluth-newsko...@dokom.net>
cursor location for new tabs/windows

Hi, I have a suggestion for a future release of Firefox. Currently, if you open a new tab or window, the cursor is placed in the Address field. This is fine most of the time, but there is an exception. I believe that the script that changes the focus to the Address field should NOT run if the current focus for the tab/window is in the Search field. My primary behavior as a user of tabs is to open a new tab then immediately click into the Search box to begin typing my search criteria. Because Firefox wants to change the focus back to the Address field, it will often jump out of the Sear

9/21/2009 3:41:32 PM 1 Jason <ja...@metrolist.com>
forget the master password

Hi, I am using firefox version 3.0.1 and forget the master password, which i was using in that. So please help to sort out the issue -- Regards, Mohd Esa Web Admin Mobile: 9811680210 Diginatives Content Solutions Pvt Ltd An ISO 9001:2000 certified company

9/16/2009 12:05:13 PM 0 esa kazmi <esakazm...@gmail.com>
Firefox on Web Books

I have recently migrated from my trusty laptop to a web book (on the grounds of portability and battery life). Previously, I am a happy and extensive user of Forefox as my default browser. In the past month of using the web book - an Acer Aspire One (WinXP) - I have experienced the following problems with Firefox 3.5 and 3.5.2 : 1) They do not like the resolution of the screen 2) They take an age to open 1-2 minutes 3) There is frequent non-response and crashing - every 10 pages (or less) In comparison Google Chrome starts up very quickly 15 seconds; I have no screen resol

8/27/2009 2:12:33 PM 1 Felix Rayner <rayner2...@googlemail.com>
Just a Question

On the Welcome Video, why aren't there any "black" people ?

8/25/2009 1:23:37 AM 1 Honymolasiz <honymola...@gmail.com>
why not put a dump of pages visited also the works?

why not put a dump of pages visited also the works? of pages or tabs

8/20/2009 10:07:40 AM 0 Renan Ferreira de Sousa <renan...@hotmail.com>
optional Session Restore

Apart from blank page, home page and previous session, would be nice to have one more option in 'When Firefox starts" - list of tabs with possibility to mark/unmark what tabs to be restored. Currently, I am using start from home page called 'about:sessionrestore', but it does not work always, quite often Firefox does restore previous session in full, which takes a lot of time - normally I have dozen of absolutely unnecessary temporary tabs. Better to be able to kill them before session restore.

8/4/2009 11:18:38 AM 1 Denis N <myxa.m...@gmail.com>
T-stroke causing minimization (retraction)

I believe this is a Windows issue, not just Mozilla Firefox-specific. I can be typing in Word or Outlook and I hit the T-key and bam! my screen is gone. Sorry. Carri Carri Ann Copas . Longmont, CO USA Equine.Scientist @ gmail.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ When you're at the end of the road And you lost all sense of control And your thoughts have taken their toll When your mind breaks the spirit of your soul Your faith walks on broken glass And the hangover doesn't pass Nothing's ever built to last You're in ruins -- <http://www

8/1/2009 9:26:32 PM 0 "C.A. Copas" <equine.scient...@gmail.com>
T-stroke causing minimization

It was annoying enough when a CTRL-T for a new tab caused the Firefox window to minimize, but now it seems to be doing it even when I am doing something as innocuous as typing the letter T in a URL or a search box. Carri Carri Ann Copas . Longmont, CO USA Equine.Scientist @ gmail.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ When you're at the end of the road And you lost all sense of control And your thoughts have taken their toll When your mind breaks the spirit of your soul Your faith walks on broken glass And the hangover doesn't pass Nothing's ever bu

8/1/2009 2:26:23 AM 0 "C.A. Copas" <equine.scient...@gmail.com>
F11 Firefox and Javascript

Hi i have to load a html in firefox with full screen mode using javascript.i have done in IE6 and 7 using ActiveX obj.but i dont know how to trigger the F11 through javascript.please help me urgent. thanks in advance.

7/31/2009 2:22:39 PM 0 saiyan sharwan <saiyanshar...@gmail.com>
Open New Window from Current Address bar Enhancement Request

One feature I would really like to see in the browser is the ability to click on the current webpage address (e.g. right click either on the page or in the address bar) and be allowed to select/tell the browser to open it in a new WINDOW. There have been many times I have navigated to a page, then wanted to compare it to a previous page (like eBay and comparing 2 different offerings). I have to copy and paste the current page into a new window and then back up to the one I was at previously. This seems like such a simple enhancement -- if I was smart enough to do it I would. I have sea

7/25/2009 5:10:38 PM 0 FMinMI <malczew...@gmail.com>
hide windows bar to increase viewing space

By default i have my windows toolbar locked but when using firefox it would be great an option to hide the toolbar and increase webpage view...only for firefox...I know about F11 but this is weird and not handy

7/22/2009 5:19:05 PM 0 soviet <vitort...@gmail.com>
Window minimizes with Ctrl-T

Occasionally when I use Ctrl-T to open a new tab, the whole Firefox window just minimizes. I wish it would cut that out. Carri Carri Ann Copas . Longmont, CO USA Equine.Scientist @ gmail.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Another turning point, a fork stuck in the road Time grabs you by the wrist, directs you where to go So make the best of this test, and don't ask why It's not a question, but a lesson learned in time -- <http://www.greenday.com/> Green Day, " <http://en.wikipedia.org/wiki/Good_Riddance_(Time_of_Your_Life)> Good Riddance (Tim

7/21/2009 1:18:52 AM 0 "C.A. Copas" <equine.scient...@gmail.com>
Ctrl-W closing program if one tab open

It used to be that a Ctrl-W would merely close the open tab, then open a blank one to replace it. I liked this much more. Carri Carri Ann Copas . Longmont, CO USA Equine.Scientist @ gmail.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Another turning point, a fork stuck in the road Time grabs you by the wrist, directs you where to go So make the best of this test, and don't ask why It's not a question, but a lesson learned in time -- <http://www.greenday.com/> Green Day, " <http://en.wikipedia.org/wiki/Good_Riddance_(Time_of_Your_Life)> Good Riddance (Ti

7/21/2009 1:18:52 AM 0 "C.A. Copas" <equine.scient...@gmail.com>
Windows Close Button doesn't work anymore

After the last update the close Windows Button for FF isn't working anymore, this is the new desired behavior?, even Alt+F4 doesn't work

7/20/2009 3:22:47 PM 0 =?ISO-8859-1?Q?Rigre_Garciand=EDa?= <rigr...@gmail.com>
the links from the links are inaccessible are inaccessible

Since a long time this phone virtual store (https:// lojavirtual.vivo.com.br/ ) does not work in Mozilla Firefox, it works only in Internet Explorer. I updated the Flash Player, but the top bar links remain inaccessible. "Vivo" is a cellular operator too big ... it would be interesting for all of us that we can use this page in the Mozzila Firefox instead of using it in Internet Explorer. Thank you for your attention, Luiz de Moura.

7/17/2009 11:52:12 AM 0 Luiz <luizmou...@gmail.com>
firefox - console to log file

hy i put into about:config bool browser.dom.window.dump.enabled TRUE i run firefox -console the console is shown my question is can the console log to a file? thanx

7/15/2009 11:16:43 AM 0 Niflheim <niflheim...@gmail.com>
[feature-request] chrome style bookmarks bar on browser homepage

Chrome's homepage has a bookmarks bar which I find really neat. It shows up when a new tab is opened and gets out of the way once a page is opened. It would be really great if this feature can be added to the new tab page of firefox

7/10/2009 9:48:13 AM 0 ajar <vvraja...@gmail.com>
please smoothen the upgrade process for Firefox and plugins

Dear All, I very much like Firefox and all the wonderful plugins. But the upgrade process is becoming annoying. Many times when I start up FF a need first to consent to the upgrades of one or more plugins, after that has taken place, I need to have a look at the results, and then finally I can start browsing. Please make is possible for me to consent to automatic updates for a plugin and for FF. I wouldn=92t mind an information tab with upgrade information, but I notice that some plugins upgrade very often, like NoScript=85., so I won=92t read them anymore. Thanks for your attent

7/9/2009 1:47:02 PM 0 H Koning <henk.kon...@dans.knaw.nl>
Why is "Other Firefox Support" in the site menu?

This is a thread I started in the Contributors forum. Would love to everyone's input. https://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=385053&forumId=3

7/6/2009 7:56:30 PM 0 Chris Ilias <...@ilias.ca>
YugaTech 3.5 install error on Windows 7 RC

Saw his and was wondering if we have had any other reports of install issues on Win 7 RC. http://www.yugatech.com/blog/freewares/firefox-35-out-and-ready-for-download/ Do we officially support Win 7 RC?

7/1/2009 8:54:11 AM 0 Gen Kanai <gka...@gmail.com>
Function to save and restore a complete session

Hi, i would appreciate a funktion, which saves a complete session (by links/URLs) like as it is done during updates/ (crash-)shutdowns regards jk

6/25/2009 10:31:47 AM 0 "Juergen Kluth" <jkluth-newsko...@dokom.net>
Suggestion open tab in new window

Add a menu item to the tab (right click) menu. "Open tab in a new window." Not sure if there is a way to do this right now, but it would be more convenient than open a new window and then copy and paste. Less helpful would be to open the current tab in a new tab (copy tab?). Thanks, Roger

6/23/2009 7:29:12 PM 1 nomadpgmr <roger.we...@gmail.com>
Very slow response from support.mozilla.com

Hello, I was wondering if someone else has problem loading the SUMO website: very slow in loading pages, occasional errors in saving edits (sometimes it even asks me to save the file tiki-editpage.php), pages in perpetual loading, "connection refused" errors and so on. It has been like this all day long. Bye, Simon

6/6/2009 6:12:42 PM 2 "Simon (Underpass)" <underpas...@yahoo.it>
comment on meeting notes

I noticed the first thing in the meeting notes is that CSAT is down. However I looked at the weekly metrics and it doesn't look like it's down, rather it looks like the previous week's CSAT was a blip. Taking the week of 5/18/2009 out of the equation, the numbers look the same. Except of course for the forums, which looks up! Was this discussed in the meeting? - Lucy

6/3/2009 2:39:42 AM 1 Majken Connor <maj...@gmail.com>
Editing KB content block for aboutconfig

Did I mess it up? See http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=357258&forumId=3

5/28/2009 12:01:22 PM 0 Alice Wyman <wyme...@aim.com>
Firefox 3.0 post-mortem

I recall us doing a Firefox 3.0 release post-mortem for support, but the best I can find is <https://wiki.mozilla.org/Support/Weekly_Meetings/Minutes_2008-06-23>. Did we have anything more in-depth that we can refer for things to focus and improve on when Firefox 3.5 is released?

5/26/2009 3:34:04 AM 2 Chris Ilias <...@ilias.ca>
SUMO meeting still happening today

Just a quick note to let people know that the SUMO meeting will happen today at the usual time and place even though it's Memorial Day in the US. https://wiki.mozilla.org/Support/Weekly_Meetings

5/25/2009 1:30:28 PM 0 David Tenser <djst.mozi...@gmail.com>
Article for Firefox's open media player

<https://bugzilla.mozilla.org/show_bug.cgi?id=486899> is implementing keyboard shortcuts for Firefox's internal media player for ogg files. When asked to update the keyboard shortcuts page, it got me thinking about creating an article dedicated to open video player. Not only would it list shortcuts, but also explain open video, that it is not a plugin, etc. I just want to get everyone's thoughts on the idea.

5/23/2009 12:31:19 AM 6 Chris Ilias <...@ilias.ca>
submitting content for about:sumo

about:sumo is ready to be sent. One thing I would like to work out for the next issue is how to allow anyone to submit content. Any ideas?

5/22/2009 9:07:53 PM 0 Chris Ilias <...@ilias.ca>
firefox 3.0.10 and win7RC

i'am useing firefox 3.0.10 on windows 7 RC 7100, i noticed that when downloading a file the bandwidth strats to decrease to a level allmost no connection, not to mintion that i used allmost every previuse virsion (but not with win7), and i never had or have any similar problem, even on other PC's but with XP and Vista. and to make sure i did the same downloads on other browser (avant), and every thing is good. please verify the problem, maybe it is something with compatibality, or with something else related to windows ports. i hope its just a problem with my pc only, and not efectin

5/19/2009 10:58:41 PM 0 baahm...@gmail.com
Screencasts and FLV

It may be too late in the game to change anyone's minds about implementation, but I still think it's valuable to discuss this anyway, either to get people on the same page or to learn for next time a similar issue comes up. In https://bugzilla.mozilla.org/show_bug.cgi?id=489802#c14 David Tenser wrote: Just for the record, for everyone reading this bug: the primary goal of the SUMO project is user retention -- to solve people's problems with Firefox so they can continue to use it. This includes people who may have to resort to IE to access the support information, and who may have t

5/5/2009 4:34:31 PM 5 Majken Connor <maj...@gmail.com>
SUMO and communication

Let me say first off that I'm not trying to accuse anyone of doing anything wrong. I'm trying to point out things that I think we're not getting right or could get more right. I think there are still some important ways SUMO could improve how it communicates with and, (hopefully) therefore, grows the community and participation. - Contributor forum - We moved (and I pushed for this) contributor discussion to the Contributor forum on the site itself, to try and reduce the number of places people had to go to stay informed and involved. This is a good decision as Tiki gives us the

5/4/2009 10:28:08 PM 0 Majken Connor <maj...@gmail.com>
setting correct time and printer to work

hello have a few quirks i need help with. I'm a newbie at everything since hubby died in 2007. I downloaded FireFox and time is set for 2002 how can I change it? And, Firefox doesn't have a link to my printer....no printing..... any one help??

4/30/2009 5:43:52 AM 0 syage...@gmail.com
lessons from wordpress.tv

Hello marketing and support planning teams, I'm mitcho, a Labs researcher in Tokyo working on Ubiquity. This past Sunday I went to WordCamp Tokyo and was blown away by a presentation by Michael Pick of Automattic (makers of WordPress) on wordpress.tv, an aggregator of WordPress-related videos. There are many 2-5 minute support-related screencasts like "how to do ___ on my blog" and also longer demos and talks. Many of the videos are produced by Automattic themselves (mostly by Michael Pick himself, identifiable by his British accent) but they also aggregate user-generated videos ther

4/16/2009 5:17:54 AM 1 =?ISO-2022-JP?B?bWl0Y2hvIChNaWNoYWVsIBskQksnNS4bKEIgRXJsZXdpbmUp?= <mit...@mitcho.com>
Daniel added you as a friend on MyLife!

Daniel Daugherty added you as a friend on MyLife(TM). Please confirm you know Daniel so we can connect you. =09=09 Do You Know Daniel? =09=09YES - Connect with Daniel, and see who's searching for you =09=09http://smtp26.mail.reunion.com:80/track?type=3Dclick&mailingid=3D68800&= messageid=3D9300&databaseid=3D1238061911&serial=3D1228209693&emailid=3Dsuppor= t-planning@lists.mozilla.org&userid=3D127895&extra=3D&&&2002&&&http://www.myl= ife.com/showInviteRegistration.do?uid=3D337758772&invitee=3Dsupport-planning@= lists.mozilla.org =09=09NO - I don't k

4/5/2009 10:50:01 PM 0 Daniel Daugherty <dantheman20052...@yahoo.com>
Triaging article comments

I've continued the discussion on article comments in the Contributors forum. More specifically, I'm looking for better ways to triage article comments. See <https://support.mozilla.com/tiki-view_forum_thread.php?forumId=3&comments_parentId=285830>.

3/31/2009 8:29:06 PM 0 Chris Ilias <...@ilias.ca>
erros version 3.0.7

estou tendo dificuldades na exibi=E7=E3o de v=E9rias p=E1ginas, tendo que utilizar o motor do IE para visualiza-las!

3/23/2009 11:36:22 PM 0 "*" <samcha...@gmail.com>
Daniel sent you a private message on Tagged :)

<div style="margin:0; padding: 10px 0 15px 0; text-align:center; width:539px; font-family: Arial, Helvetica, sans-serif; font-size:12px;"><a href="http://www.taggedmail.com/welcome.html?conn=2dxh2xrr3&ect=13y8u7qi&tId=150000&fid=b0a3932a09e26bf0&emt=1000&ict=0&linkId=0" style="color:#0000FF; text-decoration:underline;">If you can't see this email please click here</a></div> <table border="0" cellspacing="0" cellpadding="0" width="700"> <tr> <td background="https://secure-static.tagged.com/images/emailbg1.gif" height="216" valign="top" style="font-size: 30px; color: #000000; tex

3/17/2009 4:57:11 AM 0 Daniel Daugherty <dantheman20052...@yahoo.com>
wow

Your story was intense. BE as you are!

3/13/2009 4:41:38 AM 0 dan daugherty <dantheman20052...@yahoo.com>
this is all new to me to learn how to use it

This is Lora Coyne and doing this is totally new to me, I'm use to doing a lot of typing but to make it count for schook gradesis going to be difficult unless I can get some help from other people to work on this web? How am I going to be able to get help[ from the Fire Foxes? Schooling is very important to me & I want to make this work for me! To make my life more independant not to depend on anyone else. I've lost so much in my life since 1986, I lost my Fiance'e, my liences for Nursing,Pharm. Tech. because of the auto accident I had back then and it's hard to go forward. I need to f

3/13/2009 3:37:55 AM 0 "Lora Coyne" <loraco...@yahoo.com>
hey guys

This is Biggie D Leader of Sales for my comp. Pride with Heat is a good name Food lions should be bought!!!!!!! BE as you are!

3/2/2009 3:57:44 PM 0 dan daugherty <dantheman20052...@yahoo.com>
Map of SUMO Community

I just created a SUMO community map and would love for everyone that is part of our community (whether it's by helping out in the forum, live chat, knowledge base, irc, newsgroups, hacking on the code, localizing) to be added to the map: http://support.mozilla.com/tiki-view_forum_thread.php?forumId=3&comments_parentId=287167 We've been talking about this for some time but I never realized how easy this is to do with Google Maps. If you're a fellow SUMO member, click the link above and get yourself pinned on the map!

2/26/2009 11:55:10 AM 3 David Tenser <djst.mozi...@gmail.com>
igoogle as home page

I am barely literate in computereze and operation so work with me here. Just got this new laptop for travel. Use firefox and gooogle on home laptop. Can and how do I import my bookmarks, passwords, etc. I've accumulated on the other computers firefox and google. Somehow at some point I made my igoogle my home page so when I first click on firefox internet explorer the igooglle page appears. Found my igoogle page but can't see any mention of making this your home page, is it a google thing or firefox thing. I've got lots of bookmarks on the other firefox, can I get them over to

2/25/2009 11:17:06 PM 0 davel <lerchda...@gmail.com>
Stats questions

Hey, I've been busy with Firefox stuff for a while so I haven't been keeping up, but was checking in on the stats today (http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en ) and noticed that there are no stats for the "resolved threads" on the forums since July. What's going on there? We're getting two thousand new threads a week, we really should have some stats on answered/resolved/presumed resolved... I thought there were changes pending to make it easier to get forum threads marked as read? Did those not happen, or do we need to change the rep

2/16/2009 10:22:08 PM 26 Michael Connor <mcon...@mozilla.com>
User Feedback for Firefox Developers

I've been trying to find a better place to post this but I couldn't The product is awesome but I'd like to contribute with a few points. when I'm browsing I mainly use one instance of Firefox for main topic and as many Tabs as necessary on each instance. some times the list of tabs gets pretty big and when I finish my work I "need" to keep that arrangement. I can do that when closing Firefox and I'm invited to SAVE my tabs and Quit, but that invitation only happens when I close the last Firefox instance, if by chance the "download window" is open the invitation is not offered an

2/16/2009 7:38:46 AM 7 Pat <masott...@yahoo.com>
Use of article comments

Ever since article commenting was made available, the majority of comments have been support requests, even though the intent is to get article feedback. We had a long discussion about this a year ago [1], and out of that discussion came the "Need more Help?" text[2], a change in wording[3], and we even hid it by default[4]. Last week, I got notifications for 314 article comments, 16 of which I considered useful. That's ~5%. The problem has not gone away. It's so bad, I provide a weekly report of article comments to Cheng for common issues metrics. As we've seen from Hendrix f

2/16/2009 5:47:24 AM 8 Chris Ilias <...@ilias.ca>
about bug 446071

Hello, I saw this bug https://bugzilla.mozilla.org/show_bug.cgi?id=446071 has been marked as verified fixed. It is indeed a good thing, but there are two issues: 1) The strings are two and are too long. English words are usually shorter than Italian words, and so I had to leave something outside in order to fit the maximum length permitted. This problem could be easily experienced for other languages. I think each string should be in turn split in other two strings, or the maximum string length should be increased (the first option is better, IMO). 2) The Italian t

2/15/2009 8:36:56 PM 0 "Simon (Underpass)" <underpas...@yahoo.it>
FF 3.0 stalls

hello my FF3 is on Vista 64 bit but is in the folder called program files(x86) does that mean i have a 32-bit windows version of FF ? is there a 64-bit version? Or is FF only available in 32 bit? i installed a new Java JRE from java.com that is just for 64-bit Windows and mow FF no longer works properly. IE7 works fine still, but FF has broken. In the installer when i press run for the java JRE install the install stops half way and a dialog says Mozilla cannot install the file due to a wrong DLL The problem is, that when i click a a photo thumbnail in an album, the the full si

2/14/2009 5:53:00 AM 1 tigre <tigre...@gmail.com>
Should we lock solved threads?

Random thought: one thing we're working hard to accomplish is one-user-per-thread. So while we should keep solved threads around so users can find the answers without having to make a new thread, if the solved thread does NOT answer their question, they'd be better served by making a new thread rather than posting a "THIS DIDN'T HELP ME!" in a solved thread. Unsolved threads are going to soon be much less of a problem because the default search won't search them. If we locked solved threads, that would help streamline things a little better (and make for better metrics, hopefully.)

2/12/2009 7:33:59 PM 6 Cheng Wang <mozillasupport.20....@spamgourmet.com>
Support locales Firefox is not available in

Gen's comment on <https://bugzilla.mozilla.org/show_bug.cgi?id=463622> got me thinking. If support.mozilla.com is available in a locale that Firefox is not available in, does l10n detection work? If not, what's the point in offering it on support.mozilla.com?

2/11/2009 7:23:31 AM 6 Chris Ilias <...@ilias.ca>
Next open format meeting?

So when's the next open format meeting? :-)

2/9/2009 6:10:11 PM 2 Chris Ilias <...@ilias.ca>
KB update: Feb 1 - 7

There's no meeting today, so here's my KB update: * I've uploaded options window split files for others to help, but there are character encoding issues. (e.g. <http://ilias.ca/sumo/Options_article-split/Options_article-split.ru-RU.txt>) I configured the server to serve txt files in that directory as UTF-8, but obviously it needs to differ depending on the file. I had the same problem in Thunderbird, but found that viewing them in Gmail worked fine. * SHOWFOR version detection is fixed on prod. Here are is the understandability rating on a couple of articles affected by it:

2/9/2009 6:04:10 PM 0 Chris Ilias <...@ilias.ca>
The new SUMO logo

http://musingt.com/?p=65 Woohoo! More to come soon though, this is just the beginning.

2/4/2009 8:46:38 AM 0 David Tenser <djst.mozi...@gmail.com>
Improving the contributor documentation pages

I made draft pages for improved "How to Contribute" and "Helping with Live Chat" articles and started a related discussion on the Contributors forum. My goal for this redesign is to better communicate to contributors the ways they can help and why they should get involved. If you have ideas for these pages or want to look at the drafts, see the the forum thread: http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=265006&forumId=3

1/29/2009 4:17:47 AM 0 Matthew Middleton <mozi...@zzxc.net>
group tabs

This would be great if the tabs were grouped. For example, let us suppose we have three tabs opened in the same FireFox window, namely tab A, B and C. If I open a new link in tab A, the new tab (AA) is opened in fourth position. It would be easier and clearer for the user to have it grouped with tab A, so to have tabs in order A, AA, B and C. Thx. Luc

1/27/2009 12:59:13 PM 1 luc.mas...@heliodon.net
add melzoo search engine to the search engine menu bar.......

http://melzoo.com/en_US/search this is a very good site, and i would like to start using it instead of google.........no offense google, but maybe u should be in the works of purchasing the rights to this....it would be worth a lot of money............i think i would even pay to use this search engine without advertising..... k

1/18/2009 6:53:07 PM 1 onarock <kare...@gmail.com>
Clear Private Data - Enhancement , Provide an option to clear domain exception list for third party cookies

The Clear Private Data settings do not include the Domain Exception list for third party cookies. Great if you can add this feature to the Settings which would allow me to clear all of my cookies + all of the domain exceptions giving me a clean slate and guarantee that I will be prompted for all my cookie drops.... thanks

1/15/2009 4:18:36 PM 0 tkin...@gmail.com
Mozilla Firefox latest upgrade

I loaded the Firefox Server and found it had a memory problem as i couldn't load sites, only had a partial load on my computer and it was a freeze-up so i re- loaded the earlier version which works fine, they had asked for feedback so i hope this will make its way to them and will be of help, they had said it was in a trial stage and possibly had some bugs to be worked out. I will say I am pleased with the standard edition, especially with the way it downloads to my setup, thank you for this way to address this. Jan./08 , Daniel

1/13/2009 5:09:42 PM 1 Daniel...@Ntelos.net
Attn all contributors: This Monday's meeting is for you! (5 PM EST)

Contributors: We really really appreciate everything that you do (livechat support, forum replies, KB article writing, translating, finding answers to problems and general making SUMO awesome) and we honestly can't say enough about how great it's been to work with you over the past year. This Monday January 12th, we'll be moving the weekly SUMO meeting to the evening and asking you to call in and have an open, freeform discussion about SUMO, what we can do to make it better in 2009 and revel in what has been an amazing journey so far. The meeting details: Monday Jan 12th 2 PM PST/5 P

1/12/2009 2:57:18 AM 0 Cheng Wang <mozillasupport.20....@spamgourmet.com>
where is the source code about import

Hi, all, I want to find the source code that import bookmark(favorites) from IE or other explores to Firefox but have not got them. Do Any one knows the location of this code? Thank you! Kind Regards Bill Wang

1/9/2009 2:59:29 AM 1 facesea <liangw...@gmail.com>
Fastdial causing address bar issues/spam in bookmarks/changing default search engine

They just released an update that is apparently almost-malware -- can break address bar, inserts unwanted bookmarks, hijacks your default search engine, messes with tab behaviour. Fastdial has a LOT of users so I expect we'll get some unhappy traffic about it. Solution is to uninstall the extension. May need to manually reset toolbars and controls in safe mode to fix broken things and manually delete the spam bookmarks. Anyhow, here's a heads up. see https://bugzilla.mozilla.org/show_bug.cgi?id=472378

1/7/2009 2:06:32 PM 1 Cheng Wang <mozillasupport.20....@spamgourmet.com>
SUMO meeting rescheduled this week to 8:30 EST.

If you were planning on calling into the regular SUMO meeting today, it's been moved to 8:30 PM EST to accommodate the fact that I'm in the Hong Kong time zone. This of course doesn't affect the SUMOdev meeting tomorrow. Sorry about the late notice. I just remembered to make the broader announcement outside the regular attendees. Cheng. PS: in #sumo you can type: sumobot, convert Mon 8:30 PM EST to GMT <+X> to have it in your local timezone.

1/5/2009 2:13:25 PM 0 Cheng Wang <mozillasupport.20....@spamgourmet.com>
Descriptions for Options window panels

Per <https://wiki.mozilla.org/Support/Firefox3.1:Options+Window>, here is a draft of the descriptions to be used. Note: the Applications panel description and Advanced panel description were already in the Options window article. ---------------------------------------------------------------------- The Main panel contains {DIV(class=win,type=span)}options{DIV}{DIV(class=noWin,type=span)}preferences{DIV} related to the most commonly used settings. The Tabs panel contains {DIV(class=win,type=span)}options{DIV}{DIV(class=noWin,type=span)}preferences{DIV} related to the ((T

1/3/2009 9:19:04 PM 7 Chris Ilias <...@ilias.ca>
Saving file browse button feature?

I know you can right click -> save link as, but sometimes you can't do that like if the link redirects to a file. So, if there were a browse button next to the Save File bubble text when you're downloading something, so you can put it somewhere else than your download folder. That'd be helpful.

1/2/2009 10:37:35 PM 1 warsentric <tradedae...@gmail.com>
Mozilla Firefox v3.0.5 - with banking logins

I've used Firefox browser for past five years without problems, running on WindowsXP platform - no plans to shift to Vista. After v3.0.5 upgrade last month I find when accessing banking websites (ANZ, NAB in my case) their log-in processes reject my login details. At first my Firefox simply then crashed out (over a week of trying) but now it doesn't crash but still won't process these logins. I've been forced (for banking purposes) to revert to using Internet Explorer for those sites, which both present no problems and accept my login details. Can Mozilla pls check & advise, as

1/1/2009 11:40:54 PM 1 Writer <geof...@shoalhaven.net.au>
A suggestion on the Add-on installer.

I've got a small suggestion on the Add-on installer. It's s little thing but it bugs me all out of proportion to the actual problem because its a wasted step. I love Firefox but if this is bothering me, it's probably bothering other people as well. When the installer detects that add-on updates are available, it asks you if you want to install them. Then after the install, you have to hit continue. It's the second continue button that annoys me. Unless there was a problem with the installation, I'd prefer that it just continue without requiring the extra step. It's redundant. I

12/31/2008 4:48:12 PM 1 no...@cox.net
Firefox Bookmarks Improvement Suggestion

Hello! I have a lot of folders and websites organized inside my Firefox bookmarks.When i use the search bar (the one located inside the Firefox bookmarks) it finds quickly the website im looking for ,but i don't know in which folder that website is located. It would be great to be able to see the path of folders in which that website is located. For example if im looking for the word Firefox inside my bookmarks i should see: Bookmarks Menu >> Open Source Browsers >> Firefox Because that's the place where it's located. That is all Thank you!

12/30/2008 10:03:37 PM 2 0m1cr0n <darcil...@gmail.com>
An idea

I just though how useful it would be to have several home pages. There would be a default one, as at present. Then the others would be available from a button bar in the first tab. All the pages could load in the background. You could set a refresh interval for a home page too. I suppose it is a sort of development of favourites also. Home pages are your favourite favourites though...

12/30/2008 9:30:22 PM 1 sdajpars...@googlemail.com
driving me crazy

I have to say, firefox 3.05 (OSX.4 PPC) is driving me crazy. Pages keep hanging, i.e. when leaving a blog comment it will just sit there indefinitely with the wheels turning (and double-post if I hit the button again). And for some reason, many sites will not auto-fill passwords, even though they do so in Safari. Maybe this is some preference I haven't found yet, IDK The other thing is the bookmarking system. When you hit "bookmark this page" the window that opens is tiny, barely resizable and completely useless. Why can't it open the nice big "manage bookmarks" window right

12/29/2008 8:58:00 AM 1 alex12345 <alcyone...@earthlink.net>
Problem with google desktop and Cfauth

when I tried to search any thing using google Desktop, an "Authentication Required" window appears asking for user name and password for the site http://www.cfauth.com. I really know nothing about this site nor its authentication. I access the Internet through my university which uses a proxy server, I authenticate my self and uses the internet very fine to all sites except the (offline) desktop results!!!! an "Access denied" page appears then and no results seen I am using firefox 3 as my default browser note (when I manually use IE with google toolbar to search desktop it work

12/27/2008 12:08:27 PM 1 Dr Mohammad El-Nesr <DrN...@gmail.com>
answers.com

Some text on the page remains hidden due to the top bar being shifted down.. I am on version 3.0.5 (Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.5) Gecko/ 2008120122 Firefox/3.0.5) hope it is fixed soon..

12/26/2008 4:55:59 PM 1 forpa...@gmail.com
Another rename of bookmarks/Smart Location Bar article?

See <http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=236956&forumId=3>

12/23/2008 4:19:58 PM 0 Chris Ilias <...@ilias.ca>
new tab sucks

new tab button is sucks. old one is much more useful. now its very hard to reach. maybe middle mouse button(which for closing tab) can open a new tab when clicking empty space

12/19/2008 9:20:04 AM 3 cagdas <guest...@gmail.com>
Blocking Contributor's forum from non-contributors

So I know I was pushing to allow regular users to post in threads on the contributor's forum but after a couple months of this, it's not turned out to be such a hot idea. I don't think there's been more than one useful comment and there's a LOT of people who are posting in the wrong place because they're confused. This isn't good. I'd like to revert to only allowing contributors to post to the contributors forum. We're no longer using it for issue tracking because of the heavy amount of irrelevant comments anyhow so the impetus for the original decision has faded. Cheng.

12/15/2008 5:37:38 AM 2 Cheng Wang <mozillasupport.20....@spamgourmet.com>
Name of blog

I don't know why the name of the blog was reverted back to "SUMO" rather than "Firefox Support", but FWIW, I still disagree with the name "SUMO Blog". It should be "Firefox Support Blog".

12/12/2008 3:08:20 PM 3 Chris Ilias <...@ilias.ca>

Pages:











Newest Articles

[Hendrix] In private browsing
2 hour 39 mins ago

popup blocker exceptions with autoconfig
2 hour 58 mins ago

[Hendrix] update auf version 3.5.8
3 hour 22 mins ago

New Firefox UX Team update: Expanded roadmap, projects & Work Week outcomes
3 hour 27 mins ago

[Hendrix] plavix and ed zvx
3 hour 36 mins ago